Frequently Asked Questions
Have questions about our custom leather jackets, shipping, or orders? We've got you covered.
Yes, absolutely! We specialize in custom-made leather and denim jackets tailored specifically to your preferences, sizing, and design requirements.
We partner with top-tier global express couriers including FedEx, UPS, DHL, and SkyNet to ensure safe and fast delivery right to your doorstep.
The average crafting and handling time is around 15 days, depending on the custom detail, size, and complexity of the work. Once shipped, delivery takes approximately 4 to 6 business days.
Yes! We believe in full transparency. Before dispatching your order, we send real high-resolution photos of your completed jacket for your final approval.
We offer a comprehensive size range for both males and females, from XS to standard custom measurements. You can easily pick your exact fit or share custom dimensions.
We accept returns and refunds within 14 days of item delivery. Once approved under our standard terms & conditions, your refund will be processed promptly within the 14-day window.
We accept all major secure payment methods including PayPal, Visa, MasterCard, and direct Invoice Payments.
Your privacy and safety are 100% protected. We only use your contact and address details to deliver your jacket. All financial transactions are processed through encrypted, industry-standard platforms like PayPal and Stripe.
Yes! You get dedicated post-payment customer support. You can reach out to us anytime via WhatsApp or Gmail (contact@cinefits.com) for order updates and assistance.
We have been actively crafting premium custom jackets and serving satisfied customers for over 3 years.